Terms and conditions

TERMS AND CONDITIONS OF SALE

Last updated: July 11, 2025

1. General Information

The website www.mylootpark.com is managed by:

  • Company name: Mylootpark Di Tucci Luca
  • Registered office: Contrada Ponte Rotto 2, Mirabello Sannitico (CB) 86010
  • VAT number: 01931890709
  • REA number: CB - 218457
  • Email: mylootpark@gmail.com

2. Products and Prices

The products offered are generally collectible items in blind box format, meaning the contents are random and unknown until the package is opened.

All prices are in euros and include VAT, unless otherwise indicated. Shipping costs are communicated before order confirmation.

3. Purchase Methods

To place an order, the user must:

  1. Select the desired products
  2. Add them to your cart
  3. Complete the checkout process
  4. Accept these Terms and Conditions

The contract is considered concluded upon confirmation of the order by the seller.

4. Payment Methods

We accept the following payment methods:

  • Credit/debit cards
  • PayPal
  • Apple Pay
  • Google Pay

5. Shipping and Delivery

We ship throughout Italy and Europe. Estimated delivery times are 3–5 business days (excluding islands and other European countries). Shipping costs are shown in your cart before checkout.

6. Right of Withdrawal – Exclusion for Blind Boxes

Pursuant to Article 59 of Legislative Decree 206/2005, the right of withdrawal does not apply to products sold in "blind box" format, as the contents are random and sealed at the time of sale. Once the packaging is opened, the product loses its commercial value and cannot be returned.

Therefore, returns or refunds are not accepted due to subjective content preferences (e.g. duplicates, unwanted characters).

However, the right to replacement or refund is guaranteed in the following cases:

  • Product defective or damaged upon delivery
  • Wrong product compared to the order

In these cases, please contact us within 7 days of receipt, providing photos of the product and packaging.

7. Limitation of Liability

The seller is not responsible for:

  • Improper use of products
  • Indirect or consequential damages
  • Delays due to third parties (e.g. courier)

8. Data Protection

Personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR). Further details are available in our Privacy Policy.

9. Applicable Law and Jurisdiction

These Terms are governed by Italian law. For disputes with consumers, the court of the user's residence or domicile has jurisdiction. In all other cases, the court of Campobasso has jurisdiction.

10. Changes to the Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on the site.